Advertisement
 
Tuesday, September 30, 2014
Amsterdam, NY ,
Advertisement

Maintenance caused outage

Wednesday, August 27, 2014 - Updated: 10:16 AM

NEW YORK (AP) -- Time Warner Cable said Wednesday service was largely restored after a problem that occurred during routine maintenance caused a nationwide outage of its Internet service for hours.

The company says it is still investigating the cause of the problem, which occurred with its Internet backbone, the paths that local or regional networks connect to in order to carry data long distances.

The company says the problem affected all of its markets and started at 4:30 a.m. and was largely restored by 6 a.m., and updates continue to bring all customers back online. The outage sparked widespread complaints on social networks.

Tim Farrar, an analyst at TMF Associates said there are major outages of at least one telecom provider every year, although typically they aren't fully national.

"AT&T had a major outage back in April, Comcast had one last October. Verizon Wireless had several national outages on its 4G network back in 2012," he said. "Usually it is related to bugs in new technology, and occasionally to routine maintenance where someone did something wrong."

Time Warner Cable, which is in the process of being bought by rival Comcast Corp. for $45 billion, has about 11.4 million high-speed data subscribers in 29 states nationwide. The Federal Communications Commission is reviewing the deal.

Separately, on Tuesday, the FCC said Time Warner Cable, based in New York, would pay $1.1 million to resolve outage reporting violations. The FCC found that Time Warner Cable did not report disruptions in service to its networks to the FCC in a timely enough manner. In addition to the payment, the company is submitting a three-year compliance plan to make sure it will comply with the reporting rules.

     

Comments made about this article - 0 Total

Comment on this article

Advertisement
The Recorder Sports Schedule

 

The Recorder Newscast

Most Popular

    Area high school sports calendar
    Friday, September 26, 2014

    Amsterdam plays host to Gloversville on Friday night
    Thursday, September 25, 2014

    District 9 legislator resigning
    Wednesday, September 24, 2014

    Council ad hoc plan is argued
    Wednesday, September 24, 2014

    City is seeking proposals for Riverlink Cafe
    Friday, September 26, 2014

    Kathleen M. Wheeler-Peters
    Wednesday, September 24, 2014

    Donald R. Hunt
    Wednesday, September 24, 2014

    A closer look at the CEO Roundtable's progress report
    Saturday, September 27, 2014

    Braves sensational in 56-6 rout of Chatham
    Sunday, September 28, 2014

    Local farmer is concerned about proposals for bypass
    Thursday, September 25, 2014

Advertisement

Copyright © Port Jackson Media, LLC.

Privacy Policies: Recorder

Contact Us

Twitter

Instagram

Facebook